Friday, June 28, 2019

How to get support for your Bezares product?


Bezares sells its products worldwide through its channel of distributors, and as such, these are responsible for receiving possible complaints and managing returns and guarantees.

Have you purchased through a distributor?
The method to obtain support in these cases is to directly contact the distributor where you purchased the product, it will be responsible for managing the product warranty.

For direct purchases with Bezares, and to make the purchase and after-sales process easier and faster, we have available a form to direct all your doubts and suggestions to the appropriate department within the company.
Have you purchased the product through a subsidiary of Bezares?
Please ontact the subsidiary directly using the contact form on the web using the subject "Technical support" or "Returns and warranties":

UK: https://bezares.com/contactform/
USA: https://bezares.com/en-us/contact-form/
Mexico: https://bezares.com/es-mx/formulario-de-contacto/
France: https://bezares.com/fr/formulaire-de-contact/
Italy: https://bezares.com/it/modulo-di-contatto/
China: https://bezares.com/zh-hans/%e8%81%94%e7%b3%bb%e6%96%b9%e5%bc%8f/

Are you a distributor or end customer and have you purchased directly from Bezares?

Contact Form: (Refund / Guarantee or Technical Support): With the contact form, you will make sure that all the necessary information is included in the application.
From 8 a.m. to 6 p.m. at bezares.com/en/contact-form/

Email:For all your technical queries, claims or requests for authorizations to send material.
From 8 a.m. to 6 p.m. at postventa@bezares.com

We take this opportunity to remind you that all the goods must be accompanied by an authorization that must be requested through these channels. Any material sent without such authorization will be returned.

Bezares SA
Source: https://bezares.com/how-to-get-support-for-your-bezares-product/

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