Monday, September 6, 2021

New Customer Area at bezares.com

As a part of our Digitalization 2.0 project, Bezares has recently renewed its Customer Area for its site and global sites.

The new site consist of 4 tools to get the main information you need automatically and 3 forms to improveand simplifythe communication process.

WHAT TOOLS DOES THE NEW CUSTOMER AREA OFFER?

1 – Product Documentation

With this tool you can easily look for technical datasheets, spare parts or mounting Instructions in English or Spanish.

All you need is the part number of the required product.

2 – PTO Search

Find all the PTOs compatible with an specific transmission and its features in an easy chart.

All you need is the manufacturer and model of the transmission

3 – Price list/ Stock Information

Check out the regular prices as well as stock availability (Spanish warehouse only).

All you need is either a part number or a product partial description.

4 – Special prices and discounts

Check all the special discounts you have as well as special prices for any Bezares product.

All you need is the product part number.

WHAT FORMS DOES THE NEW CUSTOMER AREA OFFER?

1 – Fitting configurator

An easy way to specify custom fitting orders.

All the necessary fields and available options are easily visible and you need to completely fill it before sending it.

2 – Customer Satisfaction Survey

Let us know how is your experience with Bezares and help us to improve in the future

3 – CPIP (Continuous Product Improvement Program)

The main product feedback tool! As part of the CPIP program we stablished a direct feedback tool to gather marketing needs and trends for new releases as well as improvements to the current product line.

How to Access the new customer Area?

  1. Contact your designated account manager to open your bezares.com customer account
  2. Login at https://bezares.com/login/ with your username and password
  3. Access the customer area at https://bezares.com/customer-area/

Tips and tricks:

  • PRODUCT CODES JUST USE UPPERCASE CHARACTERS
  • Product Descriptions Use The 1st Letter On Uppercase Only
  • You can install the bezares.com webpage locally in your computer or cell phone for quicker access by clicking at the 3 dots and selecting “Install bezares.com” (or “add to the start screen”)
Bezares SA - Leading hydraulic manufacturer
Source: https://bezares.com/new-customer-area-at-bezares-com/

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